Privacy Policy

Effective Date: December 11, 2024

At Xypot Jewelry, your privacy is a priority for us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website xypot.site or make a purchase from our online store. By using our website, you agree to the practices described in this policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@xypot.site.

1. Information We Collect

We collect two types of information from users of our website:

a. Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect personal information, including:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (credit/debit card details)

b. Non-Personal Information
We also collect non-personal data to improve your experience on our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed and time spent on the website
  • Geographic location (based on IP address)

This data is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and deliver your orders, manage payments, and handle returns or exchanges.
  • Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
  • Marketing Communications: To send promotional emails, offers, and updates about new products or services. You can opt-out of these communications at any time.
  • Website Improvement: To analyze user behavior and improve the functionality of our website and services.
  • Legal Compliance: To comply with legal obligations and prevent fraud.

3. How We Protect Your Information

We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of:

  • SSL Encryption: All sensitive information (such as payment details) is transmitted via Secure Socket Layer (SSL) encryption to ensure secure transactions.
  • Secure Payment Processing: Payments are processed through trusted third-party payment processors, and we do not store sensitive payment information.
  • Access Control: We restrict access to personal information to only authorized personnel within our organization who require it to perform their job functions.

Despite our best efforts, please understand that no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We share your information with trusted partners and vendors (such as payment processors, shipping companies, and email service providers) who assist in fulfilling your orders and improving our services.
  • Legal Obligations: We may disclose your information when required by law or to protect the rights, property, or safety of Xypot Jewelry, our customers, or others.
  • Business Transfers: In the event of a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your device to enhance your browsing experience. At Xypot Jewelry, we use cookies to:

  • Remember your preferences and shopping cart items
  • Analyze website traffic and user behavior
  • Personalize content and provide targeted ads

You can control cookie settings through your browser, but disabling cookies may affect certain website features.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

As a customer, you have several rights concerning your personal information:

  • Access and Update: You have the right to access, correct, or update your personal information at any time. You can do so by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email or by contacting us.
  • Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

To exercise any of these rights, please contact us at info@xypot.site.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have unintentionally collected information from someone under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the “Effective Date” listed above. We encourage you to review this page periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Final Note

By using our website and purchasing our products, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.